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Social Engagement Growth Platform

A unified growth workbench from social content to engagement leads

A unified workspace for brand social media operations, integrating multi-platform content collection, intelligent comment distribution, lead mining, and sentiment monitoring. It helps operations teams connect "content exposure → user engagement → lead conversion" into a trackable, actionable growth loop. Currently in R&D; only the frontend demo is available.

Product Demo

Core Modules

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Dashboard

PRODUCT MODULE
Dashboard
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Comment Operations

PRODUCT MODULE
Comment Operations
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Sentiment Monitoring

PRODUCT MODULE
Sentiment Monitoring

Core Features

Product capabilities built around the full credit-analysis workflow

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Dashboard

Aggregate collected content, comments, leads, and alerts for a quick overview.

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Engagement Automation

Auto-classify comments by intent and sentiment, then recommend or trigger one-click replies.

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Comment Operations

Reply queue, tag filtering, and reply templates to improve high-frequency engagement efficiency.

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Lead Mining

Identify conversion signals such as purchase intent and decision hesitation from comments and DMs.

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Sentiment Monitoring

L0–L3 alert levels, sentiment distribution, and brand-mention tracking.

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Unified Settings

Centralized management of platform accounts, collection rules, and notification preferences.

Full Engineering Loop

From input to output, we build a complete closed loop, not single-point recognition or assistance.

Engineering Flow
1
Platform Onboarding
Configure accounts for Xiaohongshu, Douyin, Bilibili, Weibo, and other mainstream platforms.
2
Content Collection
Automatically collect relevant posts and comments by keyword, account, or topic.
3
Intent Recognition
Auto-tag comment types (inquiry, complaint, competitor comparison, purchase intent) and sentiment.
4
Engagement Distribution
Push comments to operators by priority and reply template, or reply automatically.
5
Lead Capture
Convert high-intent comments into leads and feed them into follow-up workflows.
6
Sentiment Review
Generate daily, weekly, and monthly reports based on sentiment distribution and alerts.

Key Results · Step-Change Impact

Crystallize technical capability into quantifiable, reusable outcomes.

4+
Mainstream Platforms
Xiaohongshu / Douyin / Bilibili / Weibo
8+
Comment Intents
Inquiry / purchase intent / negative complaint / competitor comparison / decision hesitation, etc.
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Alert Levels
L0–L3 multi-level risk and brand-mention monitoring
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Report Cadences
Daily / weekly / monthly one-click reports

Business Value

Convert technical capability into quantifiable, reusable business value.

Improvements Delivered
Centralize engagement data from multiple social platforms into one workspace, reducing context switching and missed interactions.
Prioritize high-value comments and potential conversion leads through intent and sentiment classification.
L0–L3 alerts and sentiment reports help brands spot negative signals earlier and intervene faster.
The frontend demo already covers core modules such as dashboard, comment operations, and sentiment monitoring; real platform data integration is next.
Applicable Scenarios
Social media operations teams process large volumes of comments and DMs daily and need to identify high-priority interactions quickly.
Marketing teams track post-launch word-of-mouth sentiment and negative buzz, then generate weekly reports for stakeholders.
Sales teams mine purchase-intent signals from social comments and import them into CRM for follow-up.
PR teams monitor brand mentions and competitor movements to mitigate sentiment risks.
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Content Under Active Update

Product content has been published based on internal materials. The following areas are planned for further development:

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Details on official API authorization and data collection for multiple platforms
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Automated reply policies, risk controls, and account security mechanisms
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CRM / customer-service system integration for lead synchronization
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Real customer pilot data and operational efficiency comparisons
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Address

Xiamen, Fujian · Wuhan OPC (planned)

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Xiamen Xianma Intelligent Technology Co., Ltd.

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